Requesting Additional Access
Access levels may vary depending on project requirements, account permissions, and organizational structure.
At this time, new user access requests are managed directly through the IKANDI team.
If additional team members require access to IKANDI HQ, please submit a request through the support form or contact the IKANDI team directly.
Requests should include:
- full name,
- company name,
- email address,
- and the level of project involvement when applicable.
Access Permissions
User permissions may vary depending on account type and project role.
Depending on your engagement, access may include:
- project dashboards,
- shared files,
- billing visibility,
- deliverables,
- or collaboration features.
To help maintain project organization and account security, access is limited to approved users only.
Best Practices
For the best collaboration experience:
- Assign one primary point of contact whenever possible
- Avoid sharing login credentials between users
- Notify the IKANDI team when team members change
- Remove unnecessary access when projects conclude
Security + Account Protection
Protecting project information and shared assets is important.
Users should:
- maintain secure passwords,
- avoid public/shared devices when possible,
- and notify the IKANDI team immediately if unauthorized access is suspected.
Need Help?
To request account access updates or report account issues, please contact support.
Related Resources
- Logging Into IKANDI HQ
- Resetting Your Password
- Navigating Your Dashboard
- Uploading Files + Assets